I got her quotation by my email and I fond the price cheap compare to other suppliers, so I just start with communicate with this supplier in China, by what’s app. Then he shared artworks of pen with USB for approval and I placed the order and paid 50% in advance.
We bought the sample and tested it against our regular product that we want to replace. When the goods arrived and we opened the container, the drums were old and used. When we opened the drum, the product was definitely not the same. It was very watery not pasty like the same or our regular product. It also had a sour or spoiled milk aroma. We tried to test in our formulas, but all results were bad.
I ordered 50 pcs CAR DVDs for my company. 20 of 50 had some problems. First they communicated very well. We have solved a few problems until we found hardware failure all together. Then Kevin retired and they started to play time.
I have problems with this Chinese supplier over the past ten years. The products shipped have never been consistent. I ordered some machinery with them and they promised all new machinery. This is a custom machine that had to be built. When the equipment arrived it was not new but built from some used parts!
After trying to manage the shipment of cargo from port to the warehouse we found out that Shijiazhuang Hemai Biotechnology Co., Ltd provided us with fake documents – Bill of Lading exists, but the consignee and notify party on originals are different then our company – on the copy it is falsified
Very poor craftsmanship! Very poor attention to detail, almost like they can’t read. 5 items ordered, 5 items damaged, configured wrong, wrong size, missing crucial parts, and more. Quoted 2 months to ship, took 4, when products arrived wrong took an additional 5 months to screw up the order again!
I remitted 7027.20USD to Zhongshan Zhengde Commercial Co., Ltd in December 22th 2015. Up to now have not got the order an lost contact with them.
We´d like to report the problems that we are facing with a Chinese company named Yongkang Shenfa Imp & Exp Co.,Ltd aka Happy Cooking Co.,Ltd. After we imported 14,720 fry pans (2 containers of 40 feet) in September, we received more than a hundred complaints from our customers who bought the fry pans and had serious problems. The pans were burned inside and out and released the nonstick into the food.
in the last 4 x 20 ft container which value was approx. USD 37,000.00 all 4 containers material can not use because factory made the mistake in the production and the test certificate which given by factory to us was fake and wrong so they cheated us in this way .
I went to the local Shenzhen police station around the corner where the company is supposed to be and a policeman jumped on a scooter, came back and said: “This is all fake, do not do any business with them, the neighborhood committee doesn’t have any knowledge of them”.