We ordered and paid 2,000 USD to Tianjin Wanhengli Import and Export Co.,Ltd for paper bags but they do not reply us. We made the payment in the end of October and we are chasing them every day since, by email and phone but they do not reply.
This experience has been a bad one. The supplier has shown no interest in compensating us. Get terms before paying for the materials.
This company is a fraud. I spoke to Alibaba about my case and they said well we can see the fraud but all we can do is put a notice on their Alibaba page for three months.
I purchased 20,000 pcs baseball caps, 100% cotton material, value USD 19,500 from Cangnan Scarlett Daily Necessities Manufactory, in Nov. 2015. When making the sample they used quality material 100 % as required, but when they delivered, they only sent polyester material of bad quality.
I have made a purchase of 6,000 pcs USB 8GB on 22 Nov. 2015 , until now I still have not received the goods. During negotiation and sample request they are very prompt and efficient. After I had made the payment, everything change, phone call line closed and email no reply.
I placed the ordered with them before 10th December 2015 and here we are one month later, $5,000 worth of the goods still have not arrived. They gave me ups tracking number from UPS and I rang UPS them and being told that they never received the goods.