Are you looking for information on the company Miss Shen Wonderful Store located in China who sells E27 Bluetooth Speaker Bulbs? If so, read below to read one buyer’s experience with this company.
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Miss Shen Wonderful Store
Initial contact with the supplier:
Introduced by a 3rd party
Type of product(s) being purchased:
E27 Bluetooth Speaker Bulbs
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
Scams & Other Unethical Activities
Stage of relationship with the supplier at the time of the incident:
I have ordered withe Aliexpress Seller Store: “Miss shen Wonderful Store” Store No.1504508
two E27 LED Bluetooth bulbs with speaker integrated. The first came defectiv and the second broke after 30 mins. playing music.
I contacted the seller, he wanted proof in video (aliexpress allows only 5mb files and email the same) so I made a vedo and split it into 10 files and sent them by email. after 8 weeks he agreed to send two new working items, but they never arrived.
Aliexpress customer care listend to my complaints but no buyer protection like mentioned on the website.
Now I order no more with Aliexpress.com but with Wish.com. If something goes wrong, they listen and they refund or replace a defectiv product.
I have contacted the customer service chat from aliexpress two times, there where sympatic ladies chatting with me, but no effect in the end, I have visited many forums where many Aliexpress customer had the same experiance, Customer protection on there websit is just to give the customer confidence but has no effect.
I will buy no more with Alexpress but had good experiances with wish.com
Excuse my bad english, but I my mothertongue is german.
Don’t trust Aliexpress, if something goes wrong, you will get no support by Aliexpress even they write “Buyer Protection” this means nothing.
User Submitted Image 1:
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