Looking for information on Realgroup China who is based in Guangdong China that sells Tiles. If you’re looking to source on this company, please be careful of Scams. Read the below experience of one buyer who ended up having problems with this company so you make sure you avoid having the same problems also.
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Realgroup.asia | realcoeur.com
Room no1504-D10,15 Floor, Building T5, The Smart City, No.26Jihua 1st Road, Foshan, Guangdong, 528000, China
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD
Destination market of order in question:
Type of Complaint(s):
Compromised Intellectual Property
Stage of relationship with the supplier at the time of the incident:
Purchased tiles from the company. They say themselves as manufacturers but they are middlemen. 1st container was all rite but from 2nd container they sent non commercial chipped tiles which we came to know only from the customer. All the tiles were premarked for the defect so the company knew about it
We complained and they agreed to refund in 3 installments in next containers. As this refund was complete and in the very next container they sent all tiles chipped, having marks, bubbles which cant be used in any ways and are totally defected.
We have all evidence to support this claim. All emails & whatsapp conversation. We are in process of filing a lawsuit. Don’t fall under the trap of this company.
Visit the company before ordering and do thorough check.
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