Have you been doing research on the company Xytronic based in Taipei Hsien Taiwan who are selling Desolder Heaters? If you are recently having a business transaction with this company, you may want to find more information about this company to avoid scams. Read one of the buyer’s review below when purchasing desolder heaters from this company in Taiwan.
No 130, Jian Kang Road, 5F Suite #9, 35, Chung Ho, Taipei Hsien, 235, Taiwan
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
missed lead times, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
More than 10 orders had been placed with this supplier when the incident occured
We have been purchasing products from Xytronic in Taiwan for more than 25 years. We have never had a problem before. PO given to them in Aug 2016 usual delivery is 8-10 weeks. When we didn’t receive any response to our emails, said ever rec’d Po so we re-issued. Xytronic is in the process of taking on new work for Starbucks USA, and instead of filling orders that they have in house already, have chosen to push our company aside. This is almost putting us out of business. If we don’t receive product soon our customers will go elsewhere.
Never take manufacturer’s word even after they assure you that they will have good news for you in 2 wks because 2 wks never coming, and only bad news does.
Not sure if we will have to hire lawyer to gets goods supplied back, it is to early to tell yet.