Shenzhen Bestdasin Technology Industry Co., Ltd.
4 Unit, Qiaotou Industrial Park, Bao An District, Shenzen City, Guangdong, 518103 China
Initial contact with the supplier:
Direct Buy Website
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD
Destination market of order in question:
Type of Complaint(s):
missed lead times, contract violations, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
I will give it in short, but can support it with the email correspondence.
Before receiving money the supplier committed to dead lines, delivery terms, responsibility for goods. After payment confirmation, delays, lack of responsibility, lost deadlines & therefor I have no need for the goods.
The goods were supplied.
1.Not in working condition
From: Oleg Ilchekes Date: 2016-09-12 15:32
Subject: Re: PI
this price 11295 witch UV printer accessory ? is include
2016-09-12 10:04 GMT+03:00 email@example.com :
Thank you for your waiting.
Please see the PI as your reference. And may i have yours or Nir Simhon’s contact information and detail post address?
May i know your shipping port? And gross weight is about 200kg, 2 m*m, the shipment fee by sea is about usd480. The offer is the CIF Israel which has included the files fees and the transportation insurance fee.
There is a list of the value USD 1500’s accessory for your A2 0609 UV flatbed printer, it is totally free for you. And we have a long cooperative relationship with our shipment agency. It is very safe and reliable. It takes about 18-22 days by coat.
Moreover, we have some A2 0609 printer in stock and it takes only 3-5 days to prepare the goods after we receive the amount. We can take a video or pictures to show you that the goods are ready.The printer will be inspected before the package. The payment could be WU or T/T.
If you do not mind, may i know when can you arrange the payment, oleg?
Looking forward for your reply.
– notice that in your Contract PI Delivery 3 – 5 Days after receiving buyers Money.
-notice Alice Email about shipment 18-22 days by coat,
Upon that Commitment we decided to order from you,
We were supposed to deliver the printer for presentation on the 18 of th12 .
WE are now on the 12 of September that is 3 months time ,.. enough time..
How are you?
How is everything going? Please let me know while you finish the payment. So that i can arrange the goods for you as soon as possible.
If you do not mind,may i have your contact information or Whatsapp, Skype Wechat tools id? My whatsapp is +86 13410107059 and my skype is firstname.lastname@example.org
Hi there ,
We made the transfer yesterday, It was made to the account you gave me,
You will probably see it tomorrow,
I will have the bank slip on Sunday,
Thank you for your information.
The FN dept has received the money and producing departments are preparing the goods. I will update the information while i get any news.
Thank you for your support.
- September 26 Payment received by Finance department
Still enough time, more than 2 months to deliver.
Thank you for your email. sorry let you wait.
The machine left the workshop in the morning, I will provide you the tracking number after the forwarder provide it to me.
In case of making future business, choose a reliable supplier with recommendation. The contract should be binding and signed. The supplier must fully understand his commitments. Fines should be included in the contract in the case of late delivery. Responsibilities & dead line should be defined clearly.