China King Trade Co., Ltd.
Qingan Hangkong Building, Bagua 4th Road,Futian District , Shenzhen, Guangdong, 518005, China
Initial contact with the supplier:
Direct Buy Website
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
missed lead times, contract violations, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
I had been looking USB memory units 650 and this company with good prices Euros offered me so I decided to buy.
We always contacted via email. When it came time to make the payment could not be made for their site and credit card. The only way to pay them was Western Union, and with much fear and doubt agreed to pay. Being my first purchase did not feel sure I pay them. And Don weeks and the Chinese mierca has not sent me the number of shipping have passed.
I told her to send me and gave me this:
– The tracking number is 388 1531 091. The parcel was shipped out on last Tuesday, 06-Sep-2016.
– Normally we delivering the goods via DHL HongKong so the DHL office could not track the status before parcel arrive in DHL HongKong office.
– We had been doing by this way for thousands of time and it always is cheap and fast but this time is not so successful.
– Now your parcel met the trouble, what we did was to solve the trouble for you so you will receive the goods successfully, not wasting time on debate and questions etc.
This it’s not a real tracking number for DHL. Everything is a lie
Other lie she told me:
– I just asked our warehouse staff and got the information below.
– You goods had been shipped out on Tuesday but we are really sorry to tell you that your goods was detained by the customs office.
– Currently you need to make a Customs Clearance for your goods. They required you to pay USD 307.20 as customs tax (30% of your order amount).
– The all exported products need to pay customs charges by buyer for the Customs Clearance here!
– So you have to pay a custom clearance charges and then your goods would be forwarded to you successfully!
– We will send the customs receipt to you so you will not need to pay any more tax in your country.
– If you make transfer for the tax, we will go to customs office to pay it for you and then customs will release your goods.
I told her I would not pay him more money.
Don’t trust Chinese suppliers!!