Thain rice Co., Ltd – Yuvraj Singh, Thailand
Type of Complaint(s):
missed lead times,
On 2013, July 3rd we placed an order with Thain Rice company owner name is Yuvraj Singh as our usual miller did not have capacity to supply our needs. He mentioned to have an other miller able to supply us on time.
We have received his contract with a shipment in July / August with 20% deposit.
We transfer to his company 50,000$ on July, 10th.
Beginning of September (2 month after sending deposit) we did not received booking confirmation yet for our contract so we have cancel our contract with him and asked for our deposit back.
From the time we canceled the contract things started to be difficult. He disappear in India for some times. He was calling time by time saying he is following shipments from there. Communication was most by email and all the time he was mentioning that he is going to refund the money but nothing come.
Finally in October he refunded 25,000$, then again excuses, excuses and nothing more.
We found out that he opened an office in India and Vietnam; closed his old office to open a new one to the address given below ; open new website located in India not anymore in Thailand.
Last correspondence was on March, 6th where he simply say that we have to buy rice from him if we want to recover our money.
He simply stole our money to use it to open new office and develop his cheating business.
Be careful, his new website is very nice very attractive, he is also showing brands that he is supplying, 3 of them are ours and he never supply them to us. Those brands were proceed by an other miller in Thailand.
They are not multinational, they do not have sells in all countries they are mentioning, they are not millers.
The guy is not in position to give any insurance on transactions.
After discussing with our miller they mentioned that the guy job was only to find customers for them .
Our advise is to stay away from him, you have much more reliable suppliers in Thailand & India than working with a mid man like him.